Summit Spotlight | Secrets of the Staffing Fix

05/02/2024

Webinar

SKU: 24WEB38

Formats:

Webinar

Available Credits

ACMPE: 1.00
CEU: 1.00

Description

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Continuing Education

Delivery method: Internet Live Course | Group Internet Based
Learning level: Intermediate - Education that builds on a basic curriculum, designed to improve your ability to analyze and apply skills learned to a topic or knowledge area.
Learning format: Traditional
Prerequisites: A basic understanding of the topic or knowledge area.
Advance preparation: None
Duration: 60 minutes

Claiming Credit: If you wish to claim continuing education credit, you must attend the live webinar and complete the session evaluation in order to meet the requirements of the accrediting organizations.

ACMPE, medical practice administrators in certification and Fellowship through ACMPE
CEU, generic continuing education credit

For detailed continuing education credit information, click here.

**PLEASE NOTE: CEU credit types and totals are listed as a good faith estimate. Actual CEU types and totals offered at time of presentation may vary. Final CEU credit listing will be published on or before the day of the presentation.

Speakers

Brian Lee, CSP, Hall of Fame
Chief Executive Officer, Author, Custom Learning Systems Group Ltd

Brian Lee is one of North America's leading experts on healthcare patient satisfaction and has authored 10 books, including "Skillful Physician Communication" and "Keep Your Nurses and Healthcare Professionals for Life." Brian founded Custom Learning Systems Group in 1984 and the annual Healthcare Service Excellence Conference, now in its 23rd year. He has been awarded the designation of CSP, Certiﬁed Speaking Professional, by the National Speakers Association and was inducted into the Speakers Hall of Fame. Brian’s speaking engagements have taken him to every state and province in North America and to 14 countries. He is a seasoned presenter for various healthcare associations, ranging from rural to national levels, including state, quality, and long-term care sectors.

Erin Muck, RN, MBA
Chief Executive Officer, Crawford County Memorial Hospital

Erin Muck has served as the Chief Executive Officer at Crawford County Memorial Hospital in Denison, IA, for the last three and a half years. She has 31 years of experience working in the healthcare field, specifically rural Critical Access Hospitals, both as an administrator and frontline caregiver. Erin is a registered nurse and served as Chief Nursing Officer at her facility for six years before taking on her position as Chief Executive Officer. Her expertise spans a diverse range of fields, encompassing nursing, leadership, and business acumen.

Technical Requirements

This pre-recorded webinar will be hosted in Zoom Webinar. You will receive informational emails with instructions to access the live event and related resources, as well as steps to claim continuing education credits.

Review this resource for participating in Zoom Webinars or test your connection here.

Refund Policy

Live Instructor Cancellation Policy
If for any reason MGMA must cancel this program, MGMA will notify participants by email of the cancellation no less than 48 hours prior to the expected start time.

Contact the MGMA Service Center for cancellations or refunds:
Toll-free: 877.275.6462, ext. 1888
Email: service@mgma.org

Complaint resolution policy
Please contact the MGMA Service Center toll-free at 877.ASK.MGMA (275.6462) for issues or concerns with this webinar.

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