The best Front Office Training in medical practice management is here! Make this part of your onboarding now.
Transform your front office and customer service roles with the engaging, 3-hour training, "It All Starts Here: Front Office Mastery". Through real-life interviews with seasoned front-office professionals, your team will gain practical insights that are both informative and relatable—often blending humor and emotion to make learning enjoyable and impactful. By the end of the course, your team will feel more empowered and confident in their vital roles within patients' lives and the revenue cycle, and they'll be inspired to see this training as a crucial step toward a rewarding career.
Your team will receive access to:
- Real-Life Experiences: Hear personal stories from frontline experts of everyday challenges and triumphs.
- Interactive Learning: Cover essential skills like reading insurance cards, handling payments and using calculators. Advanced learners will have the option to test out of these modules.
- Comprehensive Training: Explore the how and the why of scheduling, managing difficult interactions with patients and physicians, handling vendors and payers and developing emotional intelligence.
- Expert Guidance: Learn from Taya Gordon, a front office expert who shares her journey of building a remarkable career and offers both inspiration and practical advice.
Ed Plus also includes Compliance Training and more!
In addition to front office and customer service training, you'll also receive all the essential compliance training your staff needs—without the hassle of managing licenses or paying per seat. Easily track your team's progress and ensure they're up-to-date.
With Ed Plus, staff training is simplified and highly cost-effective. Our courses include:
- It All Starts Here: Front Office Mastery
- An Overview of Culturally Competent Care
- Controlling Healthcare Workplace Violence
- Dealing With Disruptive Patients
- Diversity, Equity, and Inclusion in the Healthcare Workplace
- Employment Law for Medical Practices
- Establishing and Maintaining a Healthcare Compliance Program
- Healthcare Fraud, Waste, and Abuse
- HIPAA Essentials for Medical Practices
- Keeping Up With Revenue Cycle Compliance
- Lean Leadership
- OSHA Bloodborne Pathogens Standard
- OSHA for Medical Practices
- Revenue Cycle Compliance and Fraud
- Safety First: Keeping Your Workplace Safe
- Sexual Harassment in the Workplace
Ed Plus is intended for organizational purchases. If you want to purchase Ed Plus as an individual, click here.
