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    This is no time to stop the digital transformation in your medical practice that started during the COVID-19 pandemic.


    Only 4 in 10 patients are very or extremely satisfied with some digital workflow process changes that were initiated in the past two years, and back-office operations influence important outcomes, such as how quickly patients get information about their health and how quickly staff can complete mission-critical processes. What happens behind the scenes with each organization’s information technology (IT) systems impacts not only how patients experience healthcare, but how healthcare staff manage their day-to-day work.

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