Turn a strategic huddle approach into an army of problem solvers

In one practice, a tiered huddle system connected front line staff to all levels of leadership. The huddles empowered employees at all levels not only to do their work but to do the right work.

In this episode of the MGMA Insights podcast, we’re joined by Keith Payne, Sr. Director Surgical Specialties and Hospital Affiliations, UC San Diego Health, who helped guide this process and explains key steps his team took to find success. Payne presented a session on the topic at MGMA's virtual Medical Practice Excellence Conference. 

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Thanks to R1 RCM for sponsoring this episode.