MGMA · The ROI of Patient Communications
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In this episode of the MGMA Insights podcast, we're joined by Amy Lee, MBA, MBHA, MJ, CHC, FACMPE, vice president, chief operating officer, Central Maine Medical Group, who talks about the keys to better patient communication and the tools that can be used to help measure the ROI of those patient communications.
You can hear more from Lee at MGMA's virtual Medical Practice Excellence: Pathways Conference, where she'll co-present a session on "From Cost Center to Revenue Center: The ROI of Patient Communications."
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The MGMA Insights podcast is produced by Daniel Williams, Rob Ketcham and Decklan McGee.
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