Insights: Balancing the supply and demand of patient access

As practices struggle to adapt to shifts in patient volume and changes in virtual visits, Sara Turley, MBA, chief of staff, Rush University Medical Center, has found success in this new normal by balancing the supply and demand of patient access. In this episode of the MGMA Insights podcast, Turley shares the strategic initiatives her practice has employed.

Additional resources:

• Balancing the supply and demand of patient access (MGMA Insight article)
• Golden opportunity: 3 key steps for improving provider capacity (MGMA Insight article)

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Thanks to ABILITY Network and UPDOX for sponsoring this episode.