Gaining insight into post-pandemic patient sentiment and engagement

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In this episode of the MGMA Insights podcast, we're joined by Sheila Dreyer Van Buskirk, vice president, research and insights, Synchrony, and Taylor Trowbridge, account director, Chadwick Martin Bailey (CMB), who talk about patient sentiment since the pandemic began and explore how the industry’s future will be shaped by consumer perspectives.

Click here to access their on-demand MGMA webinar on the same topic. The webinar is eligible for ACMPE, ACHE and CEU credit.

This episode is sponsored by:

• CareCredit
• Call Center Sales Pro (CCSP)

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The MGMA Insights podcast is produced by Daniel Williams, Rob Ketcham and Decklan McGee. 

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