What to Expect Tuesday, Oct. 26 at the Medical Practice Excellence: Leaders Conference

General Session Recap - Get Big Things Done: The Power of Connectional Intelligence with Erica Dhawan

Erica Dhawan closed out the second day of MGMA’s 2021 Medical Practice Excellence: Leaders Conference by introducing a new concept – connectional intelligence – to a captivated crowd at the San Diego Convention Center. 

In the general session, Dhawan stressed that the best leaders don’t solve every problem by themselves; rather, they lean on the strengths within their teams and networks.

The result? Accelerated innovation, demolished silos and boosted bottom lines on teams that are ultimately more aligned, more accountable and more motivated – whether in-person or online.  

“A lot of the ways that we measure relationships right now is through the quantity of our meetings, the number of emails we write,” Dhawan said on a recent episode of the MGMA Insights podcast. "But connectional intelligence is about shifting that notion from quantity to quality. They key is how you harness the intelligence of your teams to really drive change that makes or breaks success.”

Tuesday's General Session: 

 

The MPE: Leaders Conference’s keynote content will take a creative turn today at 9:30am in Hall G, where internationally recognized artist, TED speaker and author Erik Wahl will deliver a presentation titled “The Art of Leadership.”  

Tuesday's Session Spotlight
D03: Addressing Bias in Your Organization
Speaker: Gretchen Napier, MSHA, SHRM-SCP, CMC, medical practice specialist, SVMIC
Time: 7:00-8:00am | Location: Ballroom BC

With a foundation of research on how biases become embedded in our thoughts and workplaces, participants will consider reflection questions to privately examine their personal biases. In a divided culture, this session is designed to help us create a world that works for everyone. | Related: MGMA Battling Bias series

E02: Difficult Conversations: 4 Key Results from Advance Care Planning
Speakers: Stephen Bekanich, MD, co-founder, chief medical officer, Ascension Health; chair of the board, ACO; Steve Wardle, MBA, chief executive officer, co-founder, Iris Healthcare
Time: 2:15-3:15pm | Location: Room 31

While advance care planning (ACP) can dramatically improve the patient experience, it’s often avoided due to the topic’s sensitivity. This session will provide evidence of four key outcomes from ACP and practical solutions for engaging patients in one of healthcare’s most difficult conversations. | Related: MGMA Insights podcast

F07: What’s New in Payer Contracting for 2021 and Beyond
Speaker: Marcia Brauchler, MPH, CPC-I, FACMPE, CPHQ, president, founder, Physicians’ Ally, Inc. 
Time: 3:45-5:00pm | Location: Ballroom BC

This session will detail what is trending in payer contract language and fee schedules, as well as proven strategies for addressing it. Attendees will learn actual language from payer agreements to watch for and about traditional language terms with potentially adverse financial impacts. | Related: Payer Contracting Certificate Program 


Monday's Photo of the Day



Attendees interacting with exhibitor participating in the Extraordinary Achievement Ticket Quest.


Monday's Social Media Highlight


Exemplify Your Experience

Cohorts
You have been placed into one of five groups based on the topic chosen in the registration process: Transforming Patient Care, Operational Excellence, Leading People, Strategic Decisions, and Financial Mastery. Make sure to mark on your schedule when your formal cohort activities occur.

Extraordinary Achievement Ticket Quest
Collect Extraordinary Achievement Tickets at each of the participating exhibitors' booths and be entered into the $1,500 cash grand prize drawing! The drawing is today at 1:45pm at the MGMA Booth. Must be present to win.

Solution Center Hours
Tuesday, October 26: 11:00am-2:00pm | The Solution Center is dedicated to providing more new learning opportunities than ever before. In these unique sessions, you will have the opportunity to explore the exhibit hall booths, network with your peers and receive additional CEU credits.

MGMA Bookstore
Check out MGMA’s bestselling books, eBooks and book bundles in the MGMA Booth and take your learning even further. Enjoy exclusive conference discounts and save 25% on select domain-based bundles and 20% on most books and eBooks. Discounts are available at the conference only. Take home immediately or have items shipped to your preferred location.

MGMA 1:1's
Meet with industry experts to discuss your organization, and your organization only. We want to understand what issues you are experiencing, or any goals you want to achieve. MGMA experts will be present to ensure you get complete guidance on Data and Organizational Membership, DataDiscovery and Consulting! Schedule here: mgma.com/1-1.

Certification
Stop by the MGMA Booth or schedule a 1:1 to meet the ACMPE team and receive information on the American College of Medical Practice Executives (ACMPE). Find out more on pursuing your credentialing journey though Certificates, Board Certification and Fellowship offerings and how to apply them in your professional development. Take the next step in learning more about the industry Body of Knowledge and the credentials offered based on its content.