What to Expect Tuesday, Oct. 20 at the Medical Practice Excellence Conference

Tuesday's General Session - Creating a Great Place to Work for All with Michael C. Bush

MGMA's Medical Practice Excellence Conference will continue with a Day 2 general session delivered by Michael C. Bush today at 12:40 pm ET.

Bush is CEO of Great Place to Work for All, a global analytics and consulting firm. He said that the trying times of 2020 – which include a public health emergency, environmental chaos, and massive protests focused on racial justice and equality – call on new levels of inclusive leadership to help set the tone in an organization.

“In the average workplace, it’s more than half the people that feel like they’re not included or they don’t belong,” Bush said on a recent episode of the MGMA Insights podcast. “They see that same manager interacting with other people in a way that somehow they’re in the same club, and they wonder why that is. I always talk to people about how a great place to work is better for business. If you have everyone maximizing their human potential, instead of half the people just feeling like they have a job, now you’ve got a powerhouse organization.”

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Session Highlights

D01 - Leveraging the Power of Technology for Success in Value-based Care during a Pandemic
Speakers: Keith Fernandez, MD, chief clinical officer, Privia Health; Maureen Clancy, MBA, FACHE, CPC, senior vice president, operations, Privia Health
Time: 10:00-10:50 am ET

This session will explore how technology, information at the point of care, and robust physician engagement and governance can make managing complex issues in small practices possible. Attendees will learn strategies and tactics, gleaned from several years of successful participation in the MSSP program, to form an action plan for adapting to the new normal. | Related: MGMA insight article

E03 - Sticker Shock: Bringing Clarity to Payer and Patient Price Shopping
Speakers: Craig Degarmo, MHA, MBA, vice president, medical group, Penn State Health; Leslie Jebson, MHA, FACHE, FACMPE, executive director, clinical strategy, Texas A&M Health
Time: 11:20 am-12:10 pm ET

With payers seeking to contain costs and patients looking to balance out-of-pocket costs with quality, clarity in pricing is introducing dynamic market shifts. This interactive session will offer timely price shopping examples and review market-specific trends. Attendees will hear thoughtful insights regarding how to best position your medical practice and proactively engage the price-value industry movement. | Related: MGMA Insights podcast

F02 - Daily Engagement System (DES) – a Tiered Huddle Approach
Speaker: Keith Payne, senior director, surgical specialties and hospital affiliations, UC San Diego Health
Time: 3:00-3:50 pm ET

This session will illustrate how a tiered huddle system connected front line staff to all levels of leadership through bi-directional communication at the speaker's organization. Attendees will learn how huddles can align strategy and increase operational efficiency by eliminating traditional recurring meetings, promoting critical discussions and identifying process improvement opportunities. | Related: MGMA Stat

 

Exemplify Your Experience

 

Monday Social Media Highlight
Don't forget to use #MPEC20!

Monday's Community Listening Mural Snapshot

Today's question: What would need to be true in order for doctors and care teams to fully utilize data and insights available from a payer?
Answer the daily question posted in the Listening Mural and watch a graphic artist turn your words into art.

Monday Spark Session Highlight
SS1: Roadmap for Navigating Virtual Care in a Post-COVID World

Did you miss Monday's? Attend a Spark Session today!
2:15 pm ET. Don't miss these interactive and entertaining discussions. The conversation will be captured real-time on screen with a graphic recording artist actively listening and sketching live. Thought-provoking and informative and a great visual break during the day!

Monday Brain Break Highlight
BB3: Stretch and De-Stress with CareCloud

Did you attend Stretch and De-Stress? Take another Brain Break today!
12:15 pm ET. Here are some awesome ways to rest and rejuvenate (and win some prizes!):

• Enjoy the Audi-MGMA Drive Along!
• Mindful Meditation with ARHQ
• Stretch and De-Stress with CareCloud
• Learn Excel Tips and Win Cash Prizes with rater8!

Attend the Excellence in Action Series
11:00 am ET. These short 15-minute sessions will show you the most innovative and creative solutions for: Attracting and Retaining Patients, Managing the Bottom Line, Patient Flow & Experience and Revenue Cycle Issues.

Don't Miss Out on Tomorrow's Activities!
Spark Session at 2:15 pm ET
Giveaways and Announcements Session in the Solutions Center at 2:45 pm ET
MGMA Closing Session at 3:00 pm ET