Throughout the year, the Chapter will bring you educational offerings that will expand your knowledge while giving you the opportunity to earn continuing education credits for AMCPE.
Webinars
MGMA State Chapters Disaster Preparedness Webinar
Description
In today’s unpredictable world, medical practices must be prepared to navigate a range of potential disasters that could disrupt operations, jeopardize patient care, and endanger staff and resources. This comprehensive webinar will equip practice managers and healthcare administrators with the knowledge and tools to assess vulnerabilities, create resilient response plans, and ensure continuous service even in the face of crises.
Whether preparing for natural events, technological disruptions, or human-made crises, this session will provide actionable steps and resources to help safeguard people, information, and operations—strengthening the foundation for resilient practice management in any emergency.
CEUs Available (Live Viewing Only)
ACMPE: 1 | ACHE: 1
Speaker: Cindi Poole, Certification/Education Coordinator, Association Headquarters.
December 11th, 2024, 3:00-4:00 PM ET
What You Think You Heard is Not What I Meant
Why is communication cited as a problem in almost every company? Why is it so difficult to introduce and manage change? Why is listening so important to communication? This session reviews the common barriers to effective communication and provides practical hints for gaining cooperation, dealing with different personality types and understanding resistance to organizational change initiatives.
CEUs Available (Live Viewing Only)
ACMPE: 1 | ACHE: 1 | PDC: 1
Learning Objectives:
- Discover why communication is cited as a problem in almost every company.
- Explore techniques to enhance listening skills as a key aspect of communication.
- Gain insights into adapting the tone of communications to suit different audiences.
Speakers
Patricia Kroken, Director of Education and Corporate Communications at MSN Healthcare Solutions