Having the right information about practice performance isn't limited to your EHR or practice management (PM) system. It's often about how to handle interviews with prospective workers, gauging satisfaction among existing workers, and surfacing insights from exit interviews.
This collection of member resources will help you ask the right questions and provide a framework for better understanding your workforce:
Sample Interview Questions for Front Office Staff in a Medical Practice
Download this member resource for thoughtful questions to ask during your candidate interviews for front office staff positions in a medical practice.
Sample Interview Questions for Clinical Positions
This member resource provides more than a dozen well-structured questions to ask during clinical provider interviews to help ensure that candidates not only possess the requisite clinical skills but also the interpersonal qualities and adaptability necessary to thrive in a medical group environment.
Employee Satisfaction Survey Template
Is your medical group practice thriving, or is it time to make positive changes for your team's satisfaction? MGMA's Employee Satisfaction Survey Template can help you discover the key to a healthier, happier workplace.
Sample Exit Interview Questions for a Medical Practice
Download this member resource for sample exit interview questions that the HR department can ask departing employees.